Product Change Notification PCN 11162021-00 - November 16, 2021

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Product Changes > Product Change Notification PCN 11162021-00 - November 16, 2021
Multi-Tech Systems

Product Change Notification PCN 11162021-00 - November 16, 2021

Product Change Notification
New Ordering Part Numbers

MultiTech Dragonfly™
4G-LTE Cat 4 Cellular Embedded Modems
MTQ-LEU7-B02 Models


I. Product Change Notification Number (PCN)



PCN 11162021-00


II. Summary



MultiTech is releasing new ordering part numbers for select Dragonfly™ LTE Cat 4 cellular embedded modem products. The existing ordering part numbers are changing status from Generally Available to End-of-Life (EOL) effective immediately.

For each model that has become EOL there will be two new models introduced as recommended replacements as described below. Customers will need to consult with their MultiTech distributor to determine which of the new ordering part numbers have the best availability and order accordingly.

All of the new ordering part numbers will include a new radio firmware version due to an EOL of the existing radio firmware.

In addition to the new radio firmware, ordering part numbers that include .R2 also contain an updated revision of the printed circuit board with alternate components. This change is in response to global supply chain issues. MultiTech has redesigned the .R2 models with components that may be more readily available.

Model Description Details Status
MTQ-LEU7-B02 Original Hardware & Radio Firmware HW: PCB Rev B
FW: 01.005.01.005 EG95EFBR06A05M4G
End-of-Life
MTQ-LEU7-B02.R1A Original Hardware & New Radio Firmware HW: PCB Rev B
FW: 01.001.01.001 EG95EFBR06A07M4G
In Production
MTQ-LEU7-B02.R2 Original Hardware & New Radio Firmware HW: PCB Rev D
FW: 01.001.01.001 EG95EFBR06A07M4G
In Production


The core functionality of these new Dragonfly MTQ-LEU7-B02.Rx ordering part numbers has not changed. MultiTech has made these updates to address an EOL of existing radio firmware and to address global supply chain issues.

For customers that have existing inventory of the original ordering part number (MTQ-LEU7-B02), MultiTech recommends you keep that inventory. With supply chains still constrained it is the best way to make sure you have the product you need.

Customers have the option of flash updating existing inventory (MTQ-LEU7-B02) with the new radio firmware. You can request the firmware by opening a support ticket at the following location: https://support.multitech.com/support/login.html



III. Impacted Products – Old and New Ordering Part Numbers



The impacted old ordering part number products listed in this PCN are now considered End-of-Life (EOL). Please work with your distribution partner to update exiting orders to call for the new ordering part numbers.

Old Ordering Part
Number (EOL)
Description Region
Dragonfly™ LTE Cat 4 Cellular Embedded Modems
MTQ-LEU7-B02 LTE Cat 4 Embedded Modem w/Fallback (50 Pk) EU/AU
MTQ-LEU7-B02-SP LTE Cat 4 Embedded Modem w/Fallback (1 Pk) EU/AU


New Ordering Part
Number
Description Region
Dragonfly™ LTE Cat 4 Cellular Embedded Modems
MTQ-LEU7-B02.R1A LTE Cat 4 Embedded Modem w/Fallback (50 Pk)   EU/AU  
MTQ-LEU7-B02.R1A-SP   LTE Cat 4 Embedded Modem w/Fallback (1 Pk) EU/AU  
MTQ-LEU7-B02.R2 LTE Cat 4 Embedded Modem w/Fallback (50 Pk)   EU/AU
MTQ-LEU7-B02.R2-SP LTE Cat 4 Embedded Modem w/Fallback (1 Pk) EU/AU



IV. Additional Information



If you have any questions regarding this Product Change Notification, please contact your MultiTech sales representative:

World Headquarters – U.S.
+1 (763) 785-3500 | sales@multitech.com

EMEA Headquarters – UK:
+(44) 118 959 7774 | sales@multitech.co.uk


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